TERMS & CONDITION

Legal Notice

Legal Name : Loeffel Pâtissier/ Consultant 

Type : Individual Business

Commercial register number : CHE-490.283.995

Name : Christophe Loeffel 

Address : Route de blonay 7 , 1817 Brent , CH
Email : info@christopheloeffel.com

Phone : 0041 77 520 57 93

Hosted by : Wix.com Inc. Adresse : 500 Terry A François Blvd San Francisco, CA 94158.

 

Website : www.christopheloeffel.com 

Privacy Policy

This privacy policy applies to www.christopheloeffel.com This privacy policy describes how we collect and use the personally identifiable information you provide on our web site: www.christopheloeffel.com 

It also describes the choices available to you regarding our use of your personally identifiable information and how you can

access and update this information.

We respects your privacy. As we develop our online presence, we will revise our Privacy Policy to reflect our practices and to

meet any legislative or other requirements. The terms of this Privacy Policy form part of and should be read in conjunction with

the Terms of Use and Licenses which govern this Website.

Use and Disclosure of Information

We will use personally identifiable information you provide to us for the purpose of providing you with the service or product that you have requested. We do not share personally identifiable information with third parties.

We will not sell, rent, trade, share, reveal or disclose any of your personally identifiable information, unless

  • you have specifically requested that we do so;

  • we deem it necessary to provide you with services you have requested;

  • required to disclose personal data in response to lawful requests by public authorities 

  • as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process;

  • our terms and conditions state that we will;

  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or

  • We have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personally identifiable information is a necessary part of our investigation of the matter or in reporting our concerns to relevant persons or authorities. 

We may provide aggregate information and statistics about christopheloeffel.com customers, sales traffic patterns and related site information to third parties but these statistics will not include individual personally identifiable information. We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

 

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may use your contact information to send you information about our Services, to market to you, and to help prevent spam, fraud or abuse. You may use your settings for email and mobile notifications to control notifications you receive from us. You may also unsubscribe from a notification by following the instructions contained within the notification or the instructions on our website.

Collection of personally identifiable information

christopheloeffel.com is the sole owner of the information collected on christopheloeffel.com. We collects personally identifiable information from our users at several different points on our Web site.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

After registering an account with us, you will receive an email containing a welcome message and your login details. After successfully completing a purchase, you will receive an email invoice of your order.

If you purchase a gift certificate from us, we will ask you for the name and email address of the recipient in order to fulfill the purchase request. The information is not used for any other purpose.

christopheloeffel.com will collect information generated by its webservers for the purpose of assessing the technical performance of its systems and to enhance service levels.

From time to time, we may also request and you may choose to provide us with personally identifiable information through the use of the Website or through email addresses available from our Website.

If you do not provide us with the personally identifiable information that we request, we may not be able to properly assess your request for service and the level of service we can provide you may be reduced to the extent that you do not provide us with relevant information.

We will not collect sensitive information about you from anyone else without your consent.

Payment Methods
 
- Visa / Mastercard 
 
- PayPal

 

If you choose to purchase a product or service from christopheloeffel.com online, we only stores enough information concerning your transaction as to permit it to verify your instructions and reconcile payment information from its merchant clearance system.

We process online payments through Stripe (for credit and debit card purchases) and PayPal, who can be contacted here:

https://www.paypal.com

 

christopheloeffel.com does not store your credit card number, CVV code or card expiry date.

Masterclass Conditions

Article 1: Scope

These general conditions of sale apply to all transactions concluded through the websites of Christophe Loeffel's network.

A “customer” is any natural or legal person making an order with Christophe Loeffel validated via our secure payment platform.

 

Article 2: Order

Any order placed on a site belonging to Christophe Loeffel implies full acceptance of these general conditions of sale.

Article 3: Price

The prices are indicated in CHF.

You do not have to bear the costs of processing the order, nor the commissions paid to payment organizations. We are the ones who pay them.

The price of the articles can be modified at any time, but the price applied to an order is always that announced at the time of the order.

 

Article 4: Payment

Payment is required at time of order, including for pre-order products.

You have the choice to pay by credit card or PayPal. Secure online payment by credit card is made through the company Stripe.

The information transmitted is encrypted by software and cannot be read during transport on the network. Any guarantee as to the security of this system is entirely the responsibility of Stripe and PayPal, which have a proven track record of supporting millions of secure payments every day.

Article 5: Access and delivery

 

Access to digital products will be through the secure Kooneo platform. You can access it at any time and view your training in your private student area.

Immediately after placing your order, you will receive an email with your login details. We ask that you keep them private so that you can more easily access your current and future orders. This training will expire 120 days after registration.

If you have difficulty accessing your order, contact customer support at info@christopheloeffel.com

Article 6: Copyright

 

All the elements of the site and the products are and remain the intellectual and exclusive property of Christophe Loeffel.

 

No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or audio or to communicate their personal login details to the member area. to a third party.

 

Article 7: Guarantee and reimbursement conditions

 

We offer a guarantee applicable to all training courses ordered from 1/3/2021.

 

This guarantee allows you to test training for 7 days, then request a full refund if it is not right for you.

 

To assert the warranty, you must:

 

Have purchased the training through our online store

Have claimed within 7 days.

Contact support at info@christopheloeffel.com and request a refund specifying your first name, last name, and the name of the training concerned.

 

 

Article 8: Protection of personal data

 

In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify your personal data. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy.

 

By entering your email address on one of the sites in our network, you will receive emails containing information and / or promotional offers concerning products published by Christophe Loeffel.

 

We don't want to send emails to people who don't want to receive them.

 

So you can unsubscribe at any time. All you need to do is click on the link at the end of our emails. This link is preceded by the words “Unsubscribe” or “Unsubscribe”.